IT Solutions for the Greater New Castle Area

He was great. Handled it remotely like it was a walk in the park!

Edward did a great job not only fixing my computer but having it done quickly so I could keep my business up and running. I recommend Nellcom Technologies for any technical support you need.

My concern was addressed in a timely and concise manner. I am very pleased with my care from Nellcom Technologies, Llc.

Matt S provides excellent service. He is always quick to respond and answer my questions. I appreciate his assistance in navigating challenges.

Matt is always very responsive & knowledgeable when we have an issue to be resolved. He has a great attitude and the staff here at camp like working with him. Kudos Matt!

Dylan of Nellcom Technologies did a great job replacing our business computer. Thank you very much!

Great computer service. Repairs down within a week and helpful in explaining any questions you may have.

Customer service is always friendly and helpful. The issue was resolved quickly and efficiently.

Kevin installed my new dell computer desktop and printer Very professional and was able to answer all my questions Thanks nellcom you are the best and thanks to Kevin for all his help

Matt has always been quick to resolve any issue that we have in the office!! Highly recommend. Tiffany @ The Kerr Agency

Got everything connected and working. I can now print text and pictures with excellent quality.

Matt is the BEST!

They are wonderful. I will only use them. They help me understand things.

Kevin helped me by cleaning and fixing my computer. He is very knowledgeable and explained what he did fully. I appreciate his knowledge and expertise greatly. He definitely deserves a bonus!

Matthew was able to address all of my concerns and got me up and running with my new laptop. I really appreciate the support thank you!

Always professional, let me know what was wrong and how they fixed it.

Always FANTASTIC

Matthew was extremely knowledgeable in getting my computer issues fixed and getting it back up and running! Highly recommend Nellcom Technologies!

I opened a ticket with Rick to have a new employee set up that started today, normally I try to get this done a couple days before the employees first day, but I was unable to do this since I was not working Friday when he was hired. I came in on Monday and knew I needed to get a computer set up. Matt was very responsive and set up the new employee and made sure that everything worked that he would need to do his job. Matt and Rick are great to work with, always willing to help me when needed.

These guys are great. I had an unfortunate hard drive failure with important media files, they managed to not only reacquire the drive but also the entire quality of the files for a very fair price. There is no price you can place on this type of service when your professional integrity in the media-based industry is at stake. Nellcom played a pivotal role in maintaining that for me in an unfortunate situation. Thank you!

Matthew Sonsino is an excellent resource. He provides prompt responses and consistently goes above and beyond to resolve any issues we encounter.

Been working with Dan, Justin and their guys for many years. They are simply the best. So grateful for all the help!

Nellcom Technologies provides reliable and experienced IT support for our company. Matthew and Justin are always a big help when we need them.

Matt is always friendly and knowledgeable. He fixed my printer issue quickly and with very little down time. Thanks Matt!

Matthew was patient and kind. Thank you Nellcom for having such kind and professional employees!

I have worked with Nellcom for some time now and I usually work with Matt S. He is always so pleasant, professional and very quick to respond to any issues I am having. I would recommend him and Nellcom.

We have a printer that will very quickly drop the network, Matthew is always quick and patient to respond! Life with great IT support is the best! Thank you for always being so patient with us.

As a small business owner, I could not keep up with IT and tech support. Nellcom helps me keep the IT working. Great company to work with.

excellent and quick service

The service is prompt, pleasant and efficient.

Matthew was very helpful. He is patient and makes sure you are satisfied with any tech needs or issues you had.

Our office loves Matt from Nellcom. Always nice to chat with and fixes things super fast with minimal downtime.

Love working with Matt from Nellcom he is great! He now his job very well!

Matthew is always quick to respond and easy to work with. He gets it done!

Terrific service !

Nellcom Technologies, and especially Matthew, are great. They are responsive, personable, and helpful. Any questions are addressed quickly and efficiently. I highly recommend their services!

Kevin arrived on time and knew how to eliminate the popups on my comouter from Norton and McAfee. I had a good antivirus and didn't appreciate the popups saying I had so many virus on my computer and had to buy their antivirus to repair my computer. Kevin also explained how to share photos with my family and set up the link for me. My computer is now working properly and I was very pleased with the expertise that Kevin showed to clear my computer of problems. Would definitely recommend Kevin and Nellcom Technologies for any computer problems.

Does an excellent job and is quick to respond to any issues we have.

Matt is AMAZING!

Quick turn around and was able to recover the data that I really needed. Big thanks!

I had an issue with my computer and Matt was very prompt in replying to the email and fixing the issue. He was a pleasure to work with.

Always helpful when technology gives me troubles!!

Matthew Sonsino always does a great job in keeping our company running.

Matt is always great and makes fixing any issue easy. Nellcom in general is a great company and happy to be working with them.

Dylan is a very personable guy with the knowledge and experience needed to handle our IT needs. Always has a smile on his face and it's obvious he loves what he does and his employer. Thank you Dylan for all your help!!

Nellcom is the best !! When our office has an issue, I email them and within minutes I receive an email and the process begins. Problems always fixed quickly and done right ! We have had Justin W. as our tech for years ! Among others who are all amazing . Thanks again Nellcom !!

Nellcom is our IT department. We are happy with their overall service. Matthew Sonsino is wonderful and is always helping me on all my ticket requests.

I recently purchased computers for my Geico Local Office from Nellcom Technologies, and I couldn’t be more satisfied with the entire experience. From the initial consultation to the delivery and setup, Nellcom’s team demonstrated professionalism, expertise, and a genuine commitment to customer satisfaction. What stood out the most was their outstanding customer service. Every question I had was answered promptly, and their technical support team went above and beyond to ensure that the systems were configured and running smoothly. They’ve truly set a new standard for what a technology partner should be. Thank you, Nellcom, for your dedication to excellence!

Great store, nice people. If you need computer repair this is the place.

Once again I had to call on the expertise of Nellcom Technologies whom I have been using for the past 3 1/2 yrs to keep my very old MacBook Pros going. Two months ago my 2009- MacBook pro kept getting a virus warning message from my FireFox browser, I couldn't get onto the web or even onto my desktop, just a lot of wonky behavior. Not knowing the 14 yr old laptop could be saved I made the smart call to Nellcom. After a week Justin, Senior CTO delivered the bad news that the MacBook has a lot of issues because of its age, one being the hard drive was badly damaged, and the OS can't be upgraded anymore. After much brain storming and hoping I could at least get the laptop into next year where I would be in a better position to purchase a newer refurbished mac, Justin said we could put in a newer but used SSD, then reload my OS back onto the Mac. He wasn't sure it would work but he thought it was worth the try. It took another full week and 3 technicians to work hours on this very old Mac which is virtually running on its last megabits. Justin called to explained in detail what was done, ending with the original mirrored OS copied from my old Mac was also damaged, so they had to find a copy of Snow Leopard to download onto the used SSD then upgraded it to El Capitan. It's working just fine now minus any future security updates because its old, they were also able to save my desk top information, photos and word docs which was another plus. Nellcom Techs are trained and certified by Apple to work on all Apple products using Apple genuine parts after your Apple warranty has expired. So if you own an Apple computer/laptop rather than driving all the way to Ross Twp, you seriously need to talk to Nellcom. Their prices are extremely competitive, they are honest, and their customer service/dedication to help their customers will keep you going back. These are techie guys who won't go down without a fight. Thanks: Justin, Brian, & Nick!

Business or personal technical services, Nellcom is THE ONE. Detailed, efficient, and very reasonably priced. Look no further for tech support. Thanks guys!

Had our family computer back up and running within a couple days. Prices are reasonable.

Excellent service provider!!

I've been using Nellcom for my business IT work for over a decade. They usually have a tech on site within 24 hours. The techs are very experienced and always come up with a solution.

The technician was extremely knowledgeable. Thank you Nellcom

I was very pleased with the service I received at Nellcom. They were very good at handling my problem and even helped me when I returned home with a few outstanding issues. I had exceptional service from the time I walked in the door until the last conversation via phone. They are very knowledgeable and I would refer them to anyone. I will use them in the future should I need computer repairs.

Dan Nelson and his entire team were a pleasure to work with. They diagnosed the problems with our network, ordered the proper equipment, and had us up and running very quickly. Dan's technicians were all very knowledgeable and capable at performing their work. Thanks guys!

So far sti waiting on a call back for our laptop

They are the best they are very helpful and the staff is just great there

If you want your problem to be taken care of properly and thoroughly, give us a call!

This is the second time I have taken my computer to Nellcom for unrated reasons. The first time one of my external HDs wasn't being recognized by Windows. They fixed it and I had it back in two days and their price was very reasonable. This time it was more serious of a problem. My computer was acting up so I tried to boot it in safe mode. But for some reason it hung up during the boot cycle and wouldn't finish booting. After calling Nellcom to see if it was safe to shut it down I took it in. After unsuccessful attempts to do a restore (I had the same problem prior) they ended up doing a digital image of the hard drive, reformating the C drive, doing a new install of Windows 10 and restoring the files that I asked them to. It has been working fine since I got it back. If you are having issues with your pc give Nellcom a try.

I travel from Beaver County to have my computer worked on. Reliable , friendly & fast service. I would give them 10stars compared to what we have in beaver county

I was offered a quick response to my problem. The guys at Technicians at Nellcom were good at their job and were also really helpful.

Great service and overall experience, very reasonable.

I live in Virginia and Nellcom has been remotely fixing my computer for several years. Fast, friendly, fair and fabulous.

Friendly, fast, fair, and fabulous. What more could you ask for?

Fast courteous professional service at a reasonable price. Highly recommend Nelcom for all your technology needs. Thank you Danny.

Very nice young men. Did not overcharge me. In fact, charged me less than quoted. I am impressed with their company and will patronize them again along with referring my friends and family.

Worst Service EVER! I dropped off my laptop because it had a virus. I was told it would take a week for the repair. Three weeks later it was "ready" and I picked it up. It was worse then ever and I couldn't even go online without ads popping up and redirecting to other sites on both Chrome and Internet Explorer. Returned computer and they had it another week. When it was "ready" I went in to pick up and the problem was still there!!! Left it AGAIN and picked it back up a couple of days later. I was assured it was repaired. I used it for the first time and Chrome is still affected with virus. I am able to use Internet Explorer so I am removing Chrome myself in hopes of solving my issues with Chrome. So, after 6 weeks and well over $100 I am giving up on Nellcom and will never use their services again!! What a rip-off!!!!!

Thank you so much for your wonderful service. This is the best company I have ever delt with. Honest and a hard working staff!

Thank you so much for your great service. You were 1/2 the price I was expecting and my computer runs better than ever! Thank you!

Nellcom provides a business with total IT support from installation to service calls. They are always available for questions & concerns you may have.

Nellcom provides great computer service. They let you know what is woong with your computer and how much it will cost. Give fas service also.

Matt responded quickly to my issue and immediately identified the problem. He had the concern resolved within a few minutes.

Matthew always does a great job of helping me fix any issue I am having. He is super friendly and quick when responding. I appreciate working with and being supported by Nellcom and all of their staff.

Nellcom Technology has some of the best service techs and Ed Wymer is one of them. He is very knowledgeable and methodically works through issues from all angles, not just taking the easy way out. I highly recommend Nellcom and Ed!

Matt is always very helpful, knowledgeable and friendly ! I appreciate his help and his patience.

Nelcom is definitely the best tech-support ever.! Matthew is my go to Guy very fast to Call Back and even faster to fix the problem! I stress so much less with them in our corner! Well done Nelcom!